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July 28, 2025

Why Medicaid Credentialing Takes Too Long—And Who's Really Paying the Price? The Hidden Costs of Medicaid Credentialing Delays

Lakshmi Narayana has 17+ years of experience in Revenue Cycle Management Operations. He has a hands-on leader with extensive expertise in revenue cycle management, patient financial services, credentialing, training, reporting, business process analysis, and quality. Lakshmi has a proven record in project management of the U.S. healthcare process.

ABA Providers Recover Dues From Patients To Efficient Your Account Receivables

Imagine running a healthcare practice where you can't legally bill for services—for months. That's the reality for thousands of providers stuck in Medicaid credentialing limbo yearly. While Medicaid payers claim their credentialing process takes 30 to 90 days, the reality tells a different story: lost applications, redundant paperwork, and months (sometimes years) of waiting.

But here's the real question: Who benefits from these delays? Because it's certainly not the providers or the patients.

Medicaid Credentialing: The Bottleneck No One Talks About

What's happening behind the scenes?

Payers don't follow standardized timelines. Every Medicaid program has different rules, forms, and processing speeds. Some move quickly, others push applications to the bottom of a growing pile.

Providers are left in the dark. Unlike commercial payers, many Medicaid agencies lack real-time tracking, leaving providers guessing when (or if) they'll be approved. Rejected applications mean free money for payers.

The longer a provider remains "out-of-network," the more claims are denied—and insurers keep that money.

How long does Medicaid credentialing take?

Claimed vs. Actual Medicaid Credentialing Time

Most providers cite 6–12 months of waiting before receiving their initial Medicaid payment. During this time, Medicaid and uninsured patients go without while access to care is reduced.

According to the CAQH Index, the healthcare industry spends nearly $2.76 billion annually on provider credentialing processes, which could be reduced with automation and efficiency improvements.

This isn't just an inconvenience—it's a systemic flaw draining healthcare revenue and pushing practices to the brink.

The Real Cost of Waiting for Credentialing Approval

Every week of delay means:

  • Revenue Loss: Thousands in unpaid claims sit idle. Practices must either turn Medicaid patients away or provide care without reimbursement.
  • Wasted Staff Time: Teams waste hours tracking status updates, resubmitting forms, and jumping through bureaucratic hoops.
  • Patient Access Shrinks: Fewer low-income patients get care when providers can't bill Medicaid. This leads to worse health outcomes and overcrowded emergency rooms.
A survey by the American Medical Association found that 88% of physicians said payer delays in credentialing and prior authorizations negatively impact patient outcomes.

However, Medicaid credentialing is only one part of the problem. Denials, reimbursements, and compliance hurdles further complicate healthcare providers' revenue cycle management (RCM).

The Ripple Effect of Medicaid Credentialing Delays

  • Rise of Claim Denials: Bureaucratic loopholes and improper claims processing remain a major hurdle even after providers finally get credentialed.
  • Reimbursement Bottlenecks: Medicaid reimbursement cycles are often longer than private insurance, making cash flow unpredictable. This can happen after approval as well.
  • Compliance Changes: The Medicaid regulations change frequently, and failure to meet payer-specific requirements leads to claim rejections and audits.
Medicaid Claim Denial Rates

The average cost of a single denied claim is $118, and U.S. healthcare providers collectively lose $262 billion annually due to claim denials. These issues compile over time, making Medicaid billing and credentialing one of the most resource-draining aspects of running a healthcare organization.

What Needs to Change?

Healthcare providers shouldn't have to fight this hard to serve Medicaid patients.

  • What if Medicaid credentialing was as seamless as commercial insurance enrollment?
  • What if providers had real-time visibility into their application status?
  • What if Medicaid was held accountable for processing delays?
  • What if billing, compliance, and credentialing were streamlined under one expert team?

If these sound like radical ideas, that's the problem. While government payers stall, providers are the ones bleeding revenue.

How You Can Benefit from Plutus Health as Your Credentialing Partner

Healthcare providers nationwide find that leveraging automation experienced credentialing specialists, and dedicated payer relationships can dramatically reduce processing times and eliminate roadblocks.

That's exactly what Plutus Health has helped its clients achieve—faster Medicaid approvals, lower denials, and predictable revenue. With a team of experts managing payer enrollments across all 50 states, providers can stay focused on care while knowing their credentialing is in expert hands.

Case Study: How A Multi-Specialty Facility Overcame Medicaid Credentialing Roadblocks

One Plutus Health client, a multi-specialty facility, saw their Medicaid credentialing backlog spiral out of control. The result? Rising denials, out-of-network rejections, and a frustrated provider team.

Plutus Health's Fix:

  • Conducted root cause analysis to identify bottlenecks
  • Streamlined 150+ provider applications
  • Ensured all providers became "in-network" faster
  • Reduced credentialing-related denials dramatically
  • Implemented ongoing compliance tracking to prevent future credentialing and billing errors

Impact: Within 120 days, the facility:

  • Reduced Medicaid-related denials by 55%
  • Increased reimbursements by 30%
  • Improved provider satisfaction by 80% due to reduced administrative burden
Impact of Credentialing Optimization

The shift toward smarter, faster credentialing isn't just necessary—it's overdue. It's time for proactive credentialing and revenue cycle management solutions. Plutus Health provides:

  • 15+ years of experience in Medicaid credentialing
  • Credentialing for all 50 states & major payer networks
  • 95% of applications approved on the first attempt
  • Real-time tracking & dedicated credentialing experts

Your credentialing and billing process shouldn't hold your revenue hostage. Let's get you credentialed faster and ensure seamless reimbursements.

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Faq

What are the top workforce challenges facing ABA therapy providers in 2025?

ABA providers are grappling with high staff turnover (up to 65%), rising burnout, administrative overload, and stagnant reimbursement rates. These challenges directly impact care continuity, clinical outcomes, and operational performance.

How does operational inefficiency affect ABA organizations?

Operational inefficiency costs ABA teams up to 10 hours per staff member per week, contributing to burnout, denied claims, and longer accounts receivable (A/R) cycles. These inefficiencies ultimately result in reduced revenue and patient dissatisfaction.

Why is burnout in ABA clinicians considered a financial risk, not just an HR issue?

Burnout leads to costly turnover, lower client retention, and decreased productivity. Recruiting and replacing a BCBA or RBT can cost up to $5,000 per hire, plus months of lost revenue and disruption to morale.

What are effective strategies for improving ABA staff retention?

High-performing ABA organizations invest in clear career pathways for BCBAs and RBTs, align compensation with market benchmarks, and foster peer-led mentorship, flexible schedules, and wellness programs.

How can ABA organizations reduce the administrative burden for clinicians?

Automation tools like Plutus Health's Zeus streamline eligibility verification, denial management, and billing, reducing manual workloads by 5–10 hours weekly per clinician and improving clean claim rates by 95%.

What's the ROI of outsourcing RCM in ABA therapy organizations?

Outsourcing revenue cycle management can improve collections, reduce denials by up to 30%, and free clinicians from billing-related admin tasks, resulting in better client care and financial outcomes.

What's a proven example of operational transformation in ABA?

One $200 million ABA network partnered with Plutus Health to automate eligibility and accounts receivable (A/R) processes. The result: $2M reduction in legacy A/R and a 97% Net Collection Rate.

How can ABA organizations prepare for value-based care models?

By improving operational efficiency, investing in technology, and ensuring workforce stability, ABA leaders can align outcomes with reimbursement. Plutus Health supports this transition with scalable RCM and automation strategies.

Lakshmi Narayana

Lakshmi Narayana has 17+ years of experience in Revenue Cycle Management Operations. He has a hands-on leader with extensive expertise in revenue cycle management, patient financial services, credentialing, training, reporting, business process analysis, and quality. Lakshmi has a proven record in project management of the U.S. healthcare process.

FAQs

What are the top workforce challenges facing ABA therapy providers in 2025?
How does operational inefficiency affect ABA organizations?
Why is burnout in ABA clinicians considered a financial risk, not just an HR issue?
What are effective strategies for improving ABA staff retention?
How can ABA organizations reduce the administrative burden for clinicians?
What's the ROI of outsourcing RCM in ABA therapy organizations?
What's a proven example of operational transformation in ABA?
How can ABA organizations prepare for value-based care models?

FAQs

What is ABA therapy billing?
What CPT codes are used for ABA therapy in 2025?
How do you bill Medicaid for ABA services?
What are common ABA billing errors to avoid?
How does credentialing affect ABA billing?