Why Medicaid Credentialing Takes Too Long—And Who's Really Paying the Price? The Hidden Costs of Medicaid Credentialing Delays
Imagine running a healthcare practice where you can't legally bill for services—for months. That's the reality for thousands of providers stuck in Medicaid credentialing limbo yearly. While Medicaid payers claim their credentialing process takes 30 to 90 days, the reality tells a different story: lost applications, redundant paperwork, and months (sometimes years) of waiting.
But here's the real question: Who benefits from these delays? Because it's certainly not the providers or the patients.
Medicaid Credentialing: The Bottleneck No One Talks About
What's happening behind the scenes?
Payers don't follow standardized timelines. Every Medicaid program has different rules, forms, and processing speeds. Some move quickly, others push applications to the bottom of a growing pile.
Providers are left in the dark. Unlike commercial payers, many Medicaid agencies lack real-time tracking, leaving providers guessing when (or if) they'll be approved. Rejected applications mean free money for payers.
The longer a provider remains "out-of-network," the more claims are denied—and insurers keep that money.
How long does Medicaid credentialing take?
The Real Cost of Waiting for Credentialing Approval
Every week of delay means:
- Revenue Loss: Thousands in unpaid claims sit idle. Practices must either turn Medicaid patients away or provide care without reimbursement.
- Wasted Staff Time: Teams waste hours tracking status updates, resubmitting forms, and jumping through bureaucratic hoops.
- Patient Access Shrinks: Fewer low-income patients get care when providers can't bill Medicaid. This leads to worse health outcomes and overcrowded emergency rooms.
The Ripple Effect of Medicaid Credentialing Delays
- Rise of Claim Denials: Bureaucratic loopholes and improper claims processing remain a major hurdle even after providers finally get credentialed.
- Reimbursement Bottlenecks: Medicaid reimbursement cycles are often longer than private insurance, making cash flow unpredictable. This can happen after approval as well.
- Compliance Changes: The Medicaid regulations change frequently, and failure to meet payer-specific requirements leads to claim rejections and audits.
The average cost of a single denied claim is $118, and U.S. healthcare providers collectively lose $262 billion annually due to claim denials. These issues compile over time, making Medicaid billing and credentialing one of the most resource-draining aspects of running a healthcare organization.
What Needs to Change?
How You Can Benefit from Plutus Health as Your Credentialing Partner
Healthcare providers nationwide find that leveraging automation experienced credentialing specialists, and dedicated payer relationships can dramatically reduce processing times and eliminate roadblocks.
That's exactly what Plutus Health has helped its clients achieve—faster Medicaid approvals, lower denials, and predictable revenue. With a team of experts managing payer enrollments across all 50 states, providers can stay focused on care while knowing their credentialing is in expert hands.
Case Study: How A Multi-Specialty Facility Overcame Medicaid Credentialing Roadblocks
One Plutus Health client, a multi-specialty facility, saw their Medicaid credentialing backlog spiral out of control. The result? Rising denials, out-of-network rejections, and a frustrated provider team.
Plutus Health's Fix:
Impact: Within 120 days, the facility:
- Reduced Medicaid-related denials by 55%
- Increased reimbursements by 30%
- Improved provider satisfaction by 80% due to reduced administrative burden
The shift toward smarter, faster credentialing isn't just necessary—it's overdue. It's time for proactive credentialing and revenue cycle management solutions. Plutus Health provides:
Your credentialing and billing process shouldn't hold your revenue hostage. Let's get you credentialed faster and ensure seamless reimbursements.
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FAQs


ABA providers are grappling with high staff turnover (up to 65%), rising burnout, administrative overload, and stagnant reimbursement rates. These challenges directly impact care continuity, clinical outcomes, and operational performance.


Operational inefficiency costs ABA teams up to 10 hours per staff member per week, contributing to burnout, denied claims, and longer accounts receivable (A/R) cycles. These inefficiencies ultimately result in reduced revenue and patient dissatisfaction.


Burnout leads to costly turnover, lower client retention, and decreased productivity. Recruiting and replacing a BCBA or RBT can cost up to $5,000 per hire, plus months of lost revenue and disruption to morale.


High-performing ABA organizations invest in clear career pathways for BCBAs and RBTs, align compensation with market benchmarks, and foster peer-led mentorship, flexible schedules, and wellness programs.


Automation tools like Plutus Health's Zeus streamline eligibility verification, denial management, and billing, reducing manual workloads by 5–10 hours weekly per clinician and improving clean claim rates by 95%.


Outsourcing revenue cycle management can improve collections, reduce denials by up to 30%, and free clinicians from billing-related admin tasks, resulting in better client care and financial outcomes.


One $200 million ABA network partnered with Plutus Health to automate eligibility and accounts receivable (A/R) processes. The result: $2M reduction in legacy A/R and a 97% Net Collection Rate.


By improving operational efficiency, investing in technology, and ensuring workforce stability, ABA leaders can align outcomes with reimbursement. Plutus Health supports this transition with scalable RCM and automation strategies.
FAQs


ABA therapy billing is the process of submitting claims to insurance or Medicaid for Applied Behavior Analysis services provided to individuals with autism or developmental disorders. It includes using correct CPT codes, proper documentation, and adherence to payer-specific policies.


Common CPT codes for ABA therapy in 2025 include:
- 97151 – Assessment and treatment planning
- 97153 – Direct therapy with the patient
- 97155 – Supervision and modification of behavior plan
- 97156 – Family adaptive training
- Always check with payers for any annual changes.


To bill Medicaid for ABA services, providers must ensure credentialing is complete, services are pre-authorized, and claims use the correct codes and modifiers. Medicaid requirements vary by state, so always follow state-specific billing rules.


Common ABA billing mistakes include:
- Incorrect or missing CPT codesplan
- Lack of documentation or treatment
- Uncredentialed providers rendering services
- Submitting duplicate or late claims


Without proper credentialing, providers can’t get reimbursed. Insurance and Medicaid require that BCBAs, RBTs, and organizations are credentialed and contracted. Delays in credentialing often cause revenue losses and claim rejections.